{"id":10197,"date":"2025-09-09T13:24:59","date_gmt":"2025-09-09T11:24:59","guid":{"rendered":"https:\/\/trustedteflreviews.com\/?p=10197"},"modified":"2025-09-09T13:24:59","modified_gmt":"2025-09-09T11:24:59","slug":"great-course-customer-service-sucks","status":"publish","type":"post","link":"https:\/\/trustedteflreviews.com\/2025\/09\/09\/great-course-customer-service-sucks\/","title":{"rendered":"&#8220;Great course. Customer service sucks.&#8221;"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/trustedteflreviews.com\/2022\/12\/01\/best-online-tefl-courses-tesol-2020\/\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"439\" data-attachment-id=\"22382\" data-permalink=\"https:\/\/trustedteflreviews.com\/the-5-best-tefl-and-tesol-online-certification-courses-trusted-tefl-reviews\/\" data-orig-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?fit=1280%2C720&amp;ssl=1\" data-orig-size=\"1280,720\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"The 5 Best TEFL and TESOL Online Certification Courses &amp;#8211; Trusted TEFL Reviews\" data-image-description=\"&lt;p&gt;The 5 Best online TEFL and TESOL certification course programs in 2025.&lt;\/p&gt;\n\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?fit=300%2C169&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?fit=780%2C439&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=780%2C439&#038;ssl=1\" alt=\"The 5 Best Online TEFL &amp; TESOL certification courses in 2023 &amp; 2024 - trustedteflreviews.com\" class=\"wp-image-22382\" srcset=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=1200%2C675&amp;ssl=1 1200w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"222\" height=\"41\" data-attachment-id=\"296\" data-permalink=\"https:\/\/trustedteflreviews.com\/very-bad\/\" data-orig-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?fit=222%2C41&amp;ssl=1\" data-orig-size=\"222,41\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"very-bad\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?fit=222%2C41&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?fit=222%2C41&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?resize=222%2C41&#038;ssl=1\" alt=\"2 star online tefl review\" class=\"wp-image-296\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.theteflacademy.com\/\">The TEFL Academy<\/a> review, submitted by Victoria.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I can see looking at other reviews here that I&#8217;m not the only person who isn&#8217;t that satisfied with the TTA TEFL online course. I chose the program because of its reviews on Trust Pilot. I&#8217;m now left wondering whether those reviews are real or not. Yes, the course is great. I didn&#8217;t have any issues with the course. My issues were:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>When I needed help or when I had a question, I would contact TTA TEFL and then I was assigned a waiting ticket. When someone finally got back to me, I&#8217;d already found the answer somewhere else or the reply wasn&#8217;t sufficient enough. Just a generic copy-and-paste answer.<\/li>\n\n\n\n<li>I had planned on teaching English on the island of Malta, this summer. It, therefore, came as quite a shock to learn that the TTA TEFL certificate isn&#8217;t recognized in Malta. This leaves me wondering whether the certification is really &#8220;internationally recognized&#8221; as they claim.<\/li>\n\n\n\n<li>Don&#8217;t hold your breath if you want any support after completing the course. They only respond when you are a student on the course.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s such a shame really because TTA TEFL has a really good course that I thoroughly enjoyed taking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Great course. Customer service sucks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Victoria.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline;\">Essential Tip!<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We (Trusted TEFL Reviews) have had enough of the few rogue Online TEFL\/TESOL companies that have been coordinating a sustained smear campaign against trustedteflreviews.com and managing to scam students by presenting themselves in a more professional light than they are.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You can read all about this scam in the following article:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/trustedteflreviews.com\/2022\/10\/13\/online-tefl-course-review-scams\/\">Online TEFL\/TESOL Course Review Scams in 2024<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you are concerned about becoming a victim of an Online TEFL\/TESOL course scam, we strongly recommend choosing from one of the 5 Best Online TEFL\/TESOL certification course programs in 2024:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/trustedteflreviews.com\/2022\/12\/01\/best-online-tefl-courses-tesol-2020\/\"><strong>The 5 Best Online TEFL TESOL Courses in 2024<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mia Williams \u2013 Trusted TEFL Reviews<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Read more <a href=\"https:\/\/trustedteflreviews.com\/category\/the-tefl-academy\/\">The TEFL Academy reviews<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"new-click-here-for-the-online-tefl-tesol-international-certification-course-teachers-choice-award-winner-international-online-tefl-tesol-course-certification-at-its-best\">New! Click <a href=\"https:\/\/trustedteflreviews.com\/2019\/05\/20\/the-teachers-international-online-tefl-tesol-certification-course-choice-award-winner\/\"><span style=\"text-decoration: underline;\">here<\/span><\/a> for the online TEFL\/TESOL international certification course Teachers\u2019 Choice Award winner. <a href=\"https:\/\/trustedteflreviews.com\/2019\/05\/20\/the-teachers-international-online-tefl-tesol-certification-course-choice-award-winner\/\"><span style=\"text-decoration: underline;\">International Online TEFL\/TESOL course certification at its best.<\/span><\/a><\/h4>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Verified<\/strong> <strong>Online TEFL\/TESOL certification course program reviews, ranked in order of customer satisfaction:<\/strong> <a href=\"https:\/\/trustedteflreviews.com\/tefl-course-directory\/\">TEFL Course Directory<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/trustedteflreviews.com\/tefl-accreditation-guide\/\">TEFL Accreditation Guide<\/a> | <a href=\"https:\/\/trustedteflreviews.com\/2021\/03\/30\/6-tefl-red-flags\/\">6 TEFL Red Flags<\/a> | <a href=\"https:\/\/trustedteflreviews.com\/\">TTR Home<\/a> | <a href=\"https:\/\/trustedteflreviews.com\/2022\/01\/07\/tefl-course-promotion\/\">TEFL Course Special Offers<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>The TEFL Academy review, submitted by Victoria. I can see looking at other reviews here that I&#8217;m not the only person who isn&#8217;t that satisfied with the TTA TEFL online course. I chose the program because of its reviews on Trust Pilot. I&#8217;m now left wondering whether those reviews are real or not. Yes, the [&hellip;]<\/p>\n","protected":false},"author":153566885,"featured_media":11997,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":true,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[93107861],"tags":[699297660,699297659,699297899,699297269,699297900,699297254],"class_list":["post-10197","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-tefl-academy","tag-tta-tefl-accreditation","tag-tta-tefl-certification","tag-tta-tefl-courses","tag-tta-tefl-jobs","tag-tta-tefl-program","tag-tta-tefl-reviews"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&quot;Great course. 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