{"id":1770,"date":"2025-07-25T09:19:42","date_gmt":"2025-07-25T07:19:42","guid":{"rendered":"http:\/\/trustedteflreviews.com\/?p=1770"},"modified":"2025-07-30T20:50:54","modified_gmt":"2025-07-30T18:50:54","slug":"terrible-customer-service","status":"publish","type":"post","link":"https:\/\/trustedteflreviews.com\/2025\/07\/25\/terrible-customer-service\/","title":{"rendered":"&#8220;Terrible customer service.&#8221;"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/trustedteflreviews.com\/2022\/12\/01\/best-online-tefl-courses-tesol-2020\/\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"439\" data-attachment-id=\"22382\" data-permalink=\"https:\/\/trustedteflreviews.com\/the-5-best-tefl-and-tesol-online-certification-courses-trusted-tefl-reviews\/\" data-orig-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?fit=1280%2C720&amp;ssl=1\" data-orig-size=\"1280,720\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"The 5 Best TEFL and TESOL Online Certification Courses &amp;#8211; Trusted TEFL Reviews\" data-image-description=\"&lt;p&gt;The 5 Best online TEFL and TESOL certification course programs in 2025.&lt;\/p&gt;\n\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?fit=300%2C169&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?fit=780%2C439&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=780%2C439&#038;ssl=1\" alt=\"The 5 Best Online TEFL &amp; TESOL certification courses in 2023 &amp; 2024 - trustedteflreviews.com\" class=\"wp-image-22382\" srcset=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?resize=1200%2C675&amp;ssl=1 1200w, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2023\/08\/The-5-Best-TEFL-and-TESOL-Online-Certification-Courses-Trusted-TEFL-Reviews.png?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"222\" height=\"41\" data-attachment-id=\"296\" data-permalink=\"https:\/\/trustedteflreviews.com\/very-bad\/\" data-orig-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?fit=222%2C41&amp;ssl=1\" data-orig-size=\"222,41\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"very-bad\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?fit=222%2C41&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?fit=222%2C41&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2019\/03\/very-bad.png?resize=222%2C41&#038;ssl=1\" alt=\"2 star online tefl review\" class=\"wp-image-296\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.tefl.org.uk\/\"><strong>TEFL Org UK<\/strong><\/a><strong> review, submitted by Tom.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Terrible customer service. If you plan on studying at the weekend when I imagine most students who hold down full-time jobs do then think again. I had many difficulties accessing the online course over the weekend and this was just so frustrating. After contacting TEFL Org, you might, if you are lucky, receive a human reply within a week. If not, then it will probably be an automated response. The course was not as described on their website. It was dull and outdated, and the video content quality was atrocious. There is nothing &#8216;advanced&#8217; about the TEFL Org 40-hour Teaching English Online advanced TEFL course. A total waste of time.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Read more <a href=\"https:\/\/trustedteflreviews.com\/category\/tefl-org-uk\/\">TEFL Org UK reviews<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">New! Click <a href=\"https:\/\/trustedteflreviews.com\/2019\/05\/20\/the-teachers-international-online-tefl-tesol-certification-course-choice-award-winner\/\"><span style=\"text-decoration: underline;\">here<\/span><\/a> for the online TEFL\/TESOL international certification course Teachers\u2019 Choice Award winner. <a href=\"https:\/\/trustedteflreviews.com\/2019\/05\/20\/the-teachers-international-online-tefl-tesol-certification-course-choice-award-winner\/\">International Online TEFL\/TESOL course certification at its best.<\/a><\/h4>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Verified<\/strong> <strong>Online TEFL\/TESOL certification course program reviews, ranked in order of customer satisfaction:<\/strong> <a href=\"https:\/\/trustedteflreviews.com\/tefl-course-directory\/\">Courses Directory<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/trustedteflreviews.com\/tefl-accreditation-guide\/\">TEFL Accreditation Guide<\/a> | <a href=\"https:\/\/trustedteflreviews.com\/2021\/03\/30\/6-tefl-red-flags\/\">6 TEFL Red Flags<\/a> | <a href=\"https:\/\/trustedteflreviews.com\/\">TTR Home<\/a> | <a href=\"https:\/\/trustedteflreviews.com\/2022\/01\/07\/tefl-course-promotion\/\">TEFL Course Special Offers<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>TEFL Org UK review, submitted by Tom. Terrible customer service. If you plan on studying at the weekend when I imagine most students who hold down full-time jobs do then think again. I had many difficulties accessing the online course over the weekend and this was just so frustrating. After contacting TEFL Org, you might, [&hellip;]<\/p>\n","protected":false},"author":153566885,"featured_media":3327,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[699297169],"tags":[684856552,684856557,684856560,684856548,684856543,677688246],"class_list":["post-1770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tefl-org-uk","tag-tefl-org-40-hour-online","tag-tefl-org-advanced-tefl-course","tag-tefl-org-certification","tag-tefl-org-inverness","tag-tefl-org-or-tefl-academy","tag-tefl-org-uk-certificate"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&quot;Terrible customer service.&quot; - Trusted TEFL Reviews<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trustedteflreviews.com\/2025\/07\/25\/terrible-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;Terrible customer service.&quot; - Trusted TEFL Reviews\" \/>\n<meta property=\"og:description\" content=\"TEFL Org UK review, submitted by Tom. Terrible customer service. If you plan on studying at the weekend when I imagine most students who hold down full-time jobs do then think again. I had many difficulties accessing the online course over the weekend and this was just so frustrating. 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The enrollment process was swift and without issue and I was helped through the process of getting started with the course.\u2026","rel":"","context":"In &quot;The TEFL Org&quot;","block_context":{"text":"The TEFL Org","link":"https:\/\/trustedteflreviews.com\/category\/tefl-org-uk\/"},"img":{"alt_text":"tefl-org-tesol-reviews-logo","src":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2690,"url":"https:\/\/trustedteflreviews.com\/2020\/01\/18\/i-would-recommend-tefl-org-online-college-greatly-to-others\/","url_meta":{"origin":1770,"position":1},"title":"&#8220;I would recommend TEFL ORG online college greatly to others&#8221;","author":"Trusted TEFL Reviews","date":"January 18, 2020","format":false,"excerpt":"TEFL Org UK review, submitted by Shane. It was really difficult taking the step to start education again after 17 years out but it turned out to be a very good decision. The course materials and resources are really good, as well as the support from tutors. Staff is friendly\u2026","rel":"","context":"In &quot;The TEFL Org&quot;","block_context":{"text":"The TEFL Org","link":"https:\/\/trustedteflreviews.com\/category\/tefl-org-uk\/"},"img":{"alt_text":"tefl-org-tesol-reviews-logo","src":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":765,"url":"https:\/\/trustedteflreviews.com\/2019\/04\/22\/review-of-the-tefl-org-uk-online-tefl-certification-course-program\/","url_meta":{"origin":1770,"position":2},"title":"Review of the TEFL Org (UK) Online TEFL certification course program","author":"Trusted TEFL Reviews","date":"April 22, 2019","format":false,"excerpt":"TEFL Org UK review, submitted by Mike. I'm a graduate of the TEFL.Org 120-hour Premier Online TEFL course and I thought I'd come onto trustedteflreviews.com to briefly let everyone know how the course went and how it helped me progress in the world of TEFL. First, it must be noted\u2026","rel":"","context":"In &quot;The TEFL Org&quot;","block_context":{"text":"The TEFL Org","link":"https:\/\/trustedteflreviews.com\/category\/tefl-org-uk\/"},"img":{"alt_text":"tefl-org-tesol-reviews-logo","src":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2526,"url":"https:\/\/trustedteflreviews.com\/2025\/12\/27\/tefl-org-online-tefl-course-review\/","url_meta":{"origin":1770,"position":3},"title":"&#8220;TEFL Org online TEFL course review&#8221;","author":"Trusted TEFL Reviews","date":"December 27, 2025","format":false,"excerpt":"TEFL Org UK review, submitted by Shane. TEFL Org online TEFL course review. For the most part, the course was well-structured and well-designed. Experienced occasional login issues but these were quickly rectified when the issue was raised. I did happen to notice some grammar errors in the written texts which\u2026","rel":"","context":"In &quot;The TEFL Org&quot;","block_context":{"text":"The TEFL Org","link":"https:\/\/trustedteflreviews.com\/category\/tefl-org-uk\/"},"img":{"alt_text":"tefl-org-tesol-reviews-logo","src":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":895,"url":"https:\/\/trustedteflreviews.com\/2019\/05\/18\/120-hour-tefl-org-uk-online-tefl-tesol-certification-course-review\/","url_meta":{"origin":1770,"position":4},"title":"120-hour TEFL.Org (UK) Online TEFL\/TESOL Certification Course Review","author":"Trusted TEFL Reviews","date":"May 18, 2019","format":false,"excerpt":"TEFL Org UK review, submitted by Darren. From my own experience with this company (Formerly Tefl Scotland, Tefl England, and Tefl Wales) I would say they are only interested in you when you are going through the course purchase stage coz once you have paid your $$$ you won't hear\u2026","rel":"","context":"In &quot;The TEFL Org&quot;","block_context":{"text":"The TEFL Org","link":"https:\/\/trustedteflreviews.com\/category\/tefl-org-uk\/"},"img":{"alt_text":"tefl-org-tesol-reviews-logo","src":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/trustedteflreviews.com\/wp-content\/uploads\/2020\/02\/tefl-org-uk-tesol-reviews-logo.jpg?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":5812,"url":"https:\/\/trustedteflreviews.com\/2020\/09\/30\/overall-i-thought-the-course-was-excellent\/","url_meta":{"origin":1770,"position":5},"title":"&#8220;Overall, I thought the course was excellent&#8221;","author":"Trusted TEFL Reviews","date":"September 30, 2020","format":false,"excerpt":"TEFL Org UK review, submitted by Peter. I'm going to begin with the good points and then continue with areas where I thought there could be room for improvement. The good :) I liked the course a lot. 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